Billing: Payment Options |
Printable view |
To Pay Your Premium:
 1. Pay Online |
2. Pay By Phone |
3. Pay By Mail |
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Insufficient Funds Processing (Bounced Checks)
Checks and electronic payments not honored by a financial institution are redeposited once by our bank. Future payments may require a Cashier's, Certified Check, Money Order or agency check. Please contact your Agent for additional information.
To Inquire about your bill, or to check your billing status, 2 options are available:
1. Call direct to a Billing Service Representative: 8:00 AM - 5:00 PM
For questions regarding your payment, please dial the Cumberland Insurance Group at 1-800-232-6992.
Or
2. Access our Automated Inquiry System
Billing questions can also be answered using our automated inquiry system which is available 24/7.
TIPS LISTED BELOW:
- Listen fully & carefully to all automated instructions
- Have your policy number ready (See FAQ)
- Our automated system will only provide information on a policy once it has taken effect
