Billing: Payment Options |
Printable view |
To Pay Your Premium:
 1. Pay Online |
2. Pay By Phone |
3. Pay By Mail |
|---|
Insufficient Funds Processing (Bounced Checks)
Checks and electronic payments not honored by a financial institution are redeposited once by our bank. Future payments may require a Cashier's, Certified Check, Money Order or agency check. Please contact your Agent for additional information.
To Inquire about your bill, or to check your billing status, 2 options are available:
1. Call direct to a Billing Service Representative: 8:45 AM - 4:45 PM
For questions regarding your payment, dial Cumberland Insurance Group
1-800-232-6992; Press 5 and the call goes directly to the Billing Department.
Or
2. Access our Automated Inquiry System
Billing questions can also be answered using our automated inquiry system which is available 24/7.
TIPS LISTED BELOW:
- Listen fully & carefully to all automated instructions
- Have your policy number ready (See FAQ)
- Our automated system will only provide information on a policy once it has taken effect
